Terms of Service

By accessing or using the Ovid (GetOvid) platform at getovid.ai (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and Ovid (GetOvid)("we", "us", "our").

We may update these Terms from time to time. Continued use of the Service after changes are published constitutes acceptance of the revised Terms. We will notify registered users of material changes by email or in-app notice.

Ovid (GetOvid) is an Answer Engine Optimization (AEO) analysis platform. The Service uses automated crawling, rule-based scoring, and AI-generated analysis to produce recommendations about how a web page or website may perform in AI-powered search engines and answer engines such as Google AI Overviews, ChatGPT, Perplexity, and Bing Copilot.

The Service is provided as an informational and advisory tool only. It is not a substitute for professional SEO, legal, financial, or business advice.

The Service provides analysis and recommendations based on current, publicly available information and AI-generated assessments. We make no warranty, guarantee, or representation — express or implied — regarding:

• Improvements to search engine rankings, visibility, or indexing
• Increases or changes in organic traffic, click-through rates, or impressions
• Inclusion in, citation by, or favourable treatment from any AI answer engine
• Revenue, leads, conversions, or any other commercial outcomes
• The accuracy, completeness, or timeliness of analysis or scoring
• Compatibility with or acceptance by any current or future search algorithm

Search engine and AI answer engine algorithms change frequently and without notice. Actions that improve performance today may have no effect or a negative effect in the future. You implement any recommendations entirely at your own risk.

To the fullest extent permitted by applicable law, Ovid (GetOvid), its directors, employees, agents, affiliates, and licensors shall not be liable for:

• Any loss of revenue, profit, business, data, or goodwill
• Any decline in search engine rankings or organic traffic
• Any SEO or search penalties, algorithmic demotions, or manual actions applied to your website
• Any financial loss resulting from implementing recommendations produced by the Service
• Any indirect, incidental, special, consequential, or punitive damages
• Any loss arising from reliance on AI-generated content, scores, or recommendations

Our aggregate liability to you for any claim arising from your use of the Service shall not exceed the total fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Recommendations, action plans, content suggestions, and other outputs generated by the Service are produced in whole or in part by large language model AI systems. You acknowledge that:

• AI-generated outputs may contain errors, omissions, or misleading information
• Outputs are not reviewed or verified by a qualified professional before delivery
• The same inputs may produce different outputs on different occasions
• AI recommendations should be reviewed by a qualified professional before implementation on business-critical assets
• We are not responsible for any harm arising from your use of AI-generated content

You are solely responsible for:

• Evaluating the suitability of any recommendation before implementing it
• Backing up your website and data before making changes
• Obtaining appropriate professional advice before implementing material changes
• Ensuring your use of the Service does not violate the terms of service of any third-party platform, search engine, or hosting provider
• All content you upload, submit, or generate using the Service
• Maintaining the security of your account credentials

You must not use the Service to:

• Violate any applicable law or regulation
• Scrape, crawl, or systematically extract data from the Service without our written permission
• Attempt to reverse-engineer, decompile, or extract our proprietary scoring algorithms
• Resell or redistribute analysis outputs without a white-label agreement
• Submit URLs or content you do not have the right to analyse
• Engage in any activity that disrupts or degrades the performance of the Service

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except where required by law or stated otherwise at the point of purchase. Prices are displayed in USD and exclusive of VAT where applicable.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We reserve the right to suspend or terminate your account for non-payment or breach of these Terms.

The Service, including its software, design, scoring methodology, and underlying models, is owned by Ovid (GetOvid) and protected by intellectual property law. You retain ownership of any content you upload to the Service.

By using the Service, you grant us a limited, non-exclusive licence to process your submitted URLs and content for the purpose of delivering the Service to you.

The Service integrates with third-party providers including Anthropic (AI analysis), SerpAPI and DataForSEO (search data), Supabase (data storage), and Google (OAuth authentication). Your use of these integrations is also subject to the relevant third-party terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of any third-party service.

These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts ofEngland and Wales, except where mandatory consumer protection laws in your jurisdiction provide otherwise.

For questions about these Terms, contact us at legal@getovid.ai.